Brand name change

Change your brand name without losing your reviews

Rebrands, trademark disputes and Brand Registry mismatches all end in the same request: the brand attribute on your ASINs has to change. Done wrong it strands inventory and splits reviews. We do it with the documentation Amazon requires.

4.6 / 5 G2 ratingTrusted by 5000+ sellers
Product listing with updated brand attributes
Documents needed

What Amazon will ask for

We check the evidence before submitting, because an incomplete first request slows every round after it.

  • Real photos of the product and packaging showing the new brand name
  • Photos of the UPC or EAN on the packaging
  • A website or brand page displaying the product and barcode
  • Trademark registration or serial number for the new brand
  • GS1 certificate confirming barcode ownership
  • Brand Registry access for the new brand where applicable
What's included

The change and everything attached to it

Brand-node change

The brand attribute updated on every ASIN in scope, with resubmissions until it sticks.

Catalog fixes

Parentage, variations and contributions repaired where the change exposes conflicts.

Brand tools re-linked

Brand Store, A+ content, Brand Story and Sponsored Brands access confirmed under the new brand, and brand defense campaigns rebuilt by Campaign Creator.

Pricing

Priced by ASIN count per marketplace

11 to 30 ASINs

$4,000per marketplace

The same process for larger catalogs, batched to minimise disruption.

  • Everything in the smaller tier
  • Batched submissions
  • Variation rebuilds included
Quote a larger catalog

Prices are placeholders mirroring the reference structure. Final AiHello pricing is confirmed before work begins.

FAQ

Frequently asked questions

Will I lose my reviews or rank?

Reviews stay with the ASIN, so they are preserved. Parentage sometimes has to be rebuilt, which we handle. Sales history, advertising and inventory are unaffected by a brand attribute change.

How long does it take?

Simple cases with complete documentation finish in about a week. Most take two to four weeks; contested cases can run longer because each Amazon review adds days.

Do you guarantee the change?

Amazon makes the final decision on every case. We never guarantee an outcome; we guarantee a documented, policy-grounded process and persistent follow-up.

Do I need a trademark first?

A registered or pending trademark for the new name makes the change far more likely to be approved. If you do not have one, our trademark registration service can file it first.

What about my ads during the change?

Nothing pauses. Brand defense campaigns are rebuilt on the new name once the change lands, and AutoPilot keeps bidding on the product campaigns throughout.

AiHello AutoPilot dashboard with automated bid decisions
Why AiHello

Software and experts, not one or the other

Most agencies sell hours. Most tools sell dashboards. AiHello pairs a dedicated specialist with AutoPilot, the automation engine that makes thousands of bid, budget and keyword decisions every night, so the humans on your account spend their time on strategy instead of spreadsheets. Across our managed accounts that model has lifted sales by about 20% while bringing ACoS down by about 30% over time.

  • A named specialist who knows your catalog, margins and goals, with a call every two weeks
  • AutoPilot handles bids, budgets, keywords, negatives and inventory-aware pausing 24/7
  • A visual change log shows every adjustment with a timestamp and a reason
  • Month to month, no long contracts: we earn the renewal with results
See how AutoPilot works

Ready to grow on Amazon?

Talk to an AiHello expert about your goals. We will map the fastest route and show you what AutoPilot can automate from night one.